Here are some cost free ways to make an immediate impact and grow your business…
Make Good First Impressions - Make an active choice to welcome every visitor to your business with a natural warmth and appreciation; avoid being professional and start being human.
Be Passionate About What You Do - Passion is infectious and it pulls you towards excellence, don’t let fear and greed steal the passion from your soul.
Ask Good Questions – Your clients and customers have a unique perspective, they experience your business in a way that you never can; ask your 10 last clients about their experiences, (both the good and the bad parts) and let that shape the way you operate.
Treat Your Staff Like Family – Make sure your staff are cared for, appreciated and loved — and they will care for your customers/clients in the same way.
Surprise One Customer Every Day - Randomly give one thing away each day to an unsuspecting customer/client in a surprising or creative way; okay this may cost you a cent or two BUT you will be radically exceeding their expectations and this will invite them to brag about your business to others.
Build An Offline Community - Take an active interest in your customers/clients lives and build a community around your business, host get-togethers in your shop or office, create a space where people can be known AND help each other.
Create A Blog - Stay connected with your community by transforming your website from simply being an online business card, into a resource hub that both helps and empowers others.
P:S: If you want to take your business to the next level in 2014 then click here and let’s chat.